Top 8 Qualities to Look for In a Locksmith

What traits of a locksmith do you look to identify before hiring them for a job?

Here are the top eight qualities to look for in a professional locksmith.

Is the locksmith company reliable?

One of the most important questions you should ask before you call a  locksmith is whether or not you can count on them. Will they show up when they say they will? If you are expecting to wait 30 minutes, you don’t want to still be locked out an hour later. The best way to check reliability is by asking around for a reliable local locksmith and reading online reviews. If you notice that the reviews appear spammy, or are all from out of town, it might be a red flag that they aren’t real or local.

Is the locksmith available when you need him?

“I will never lock myself out of the house.” That’s what we all think and for the most part, we’re all wrong. Whether you go on vacation and grab the wrong set of keys, or your toddler accidentally pulls the door lock when you step outside to get the mail, you will probably lock yourself out of your home at some point. When it happens, you want to make sure your dependable locksmith can help you in lockout situations.

How long has the locksmith company been in business?

If a locksmith has been in business for several years, it’s a good bet to say that they are great at what they do. They have to have lots of customers to stay in business that long, and the only way to gain a lot of customers is to be good at your trade. 

Do they have the ability and skills to perform the job?

What’s worse waiting forever for a locksmith to get to you, and then having them fail to be able to assist you. You find out that they are not well versed in the security device installation or new lock installation! There are direct mail courses that train you on earning an income by becoming a locksmith. And while this is great for the guy trying to supplement his income, is this the type of locksmith that you want showing up to help you when you are already in a panic situation? Heck no! In choosing a locksmith, you want to work with a locksmith company that has the tools and expertise to handle as many stressful situations as possible.

Do they provide great customer service?

The internet makes it incredibly easy for people to share their opinions. This is both true for good and bad experiences. As someone looking for a reliable local locksmith, it makes sense to choose one that has plenty of positive feedback. 

Is the locksmith service fast and available 24-hours a day?

How slow does the time go by when you are sitting outside of your apartment in the middle of the night? Pretty slow, right? Although different locksmith companies provide 24-hour service, what good is that service if it takes them 2-3 hours to get to you? Great locksmith companies realize that the sooner they can get to a stuck customer, the happier that customer will be.

Do they provide a range of locksmith solutions?

If you think locksmiths only open locked doors, you’re in for a surprise! Locksmiths can also cut new keys and install new smart locks on both residential and commercial properties. If you’ve locked yourself out of your car, they can cut new keys to save you money over high-priced dealership key replacement services.

Is the quality assured when you hire them?

Professional locksmiths are just that – professionals! They know what they are doing, so you are guaranteed to get the results you need now. Whether you need a door unlocked, a new key, or even high-security locks, they have the locksmith expertise and understand the lock system complexity to do the job right and without unnecessary damage. In the event there is damage to your door lock, a reputable locksmith agency will have insurance. That way, you aren’t stuck footing the bill for repairs.

A-Access Lock & Key is a reputable locksmith serving Charlotte. We have all the top qualities of a reliable locksmith. Contact us today for any locksmith services in Charlotte.


Teddy Poulos, the founder and CEO of A-Access Lock & Key-Charlotte, is a highly respected figure in the locksmith industry, renowned for his expertise and unwavering commitment to exceptional service. Originally from Charlotte, North Carolina, Teddy’s educational background in the locksmith industry has provided him with a solid foundation for his successful career in locksmithing. With hands-on experience since 1996, Teddy has established himself as a trusted authority in locksmith services, earning the trust and loyalty of clients throughout Charlotte and beyond. His dedication to excellence, reliability, and customer satisfaction has been instrumental in making A-Access Lock & Key-Charlotte a leading name in the industry. Teddy’s passion for innovation and his commitment to providing effective security solutions continue to drive the success of his company, ensuring that A-Access Lock & Key-Charlotte remains a trusted partner for all locksmith needs in the region.

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A-Access Lock & Key 4035 Leeds Dr. Charlotte, NC 28205